A deposit of $25 is to be paid at the time of scheduling an appointment for New/First Time and Inactive clients*. This deposit will be adjusted in your final bill.

100% refund if appointment is cancelled or rescheduled 48 hours prior to the appointment.

Deposit is transferable one (1) time. Additional rescheduling will require a new deposit.

0% refund for no-shows, or any changes/cancellations made within 48 hours of appointment.

Deposit invoices will be sent to email on file and need to be paid within 1 hour of receipt. Deposits not paid within 1 hour of scheduling will result in a cancelled appointment.

Note - New/First Time or Inactive clients are defined as clients that have never been serviced or those that have not been serviced within three (3) months of desired appointment.

Availability is updated regularly, and appointments should be scheduled during those times. Please make every effort to schedule your appointment in advance or before you leave your current appointment. If your desired date/time is not shown, it is not available. In the case an appointment is needed outside of what is available, please text to schedule a “SQUEEZE IN” appointment. SQUEEZE IN appointment are any appointments outside of posted availability and will be charged an additional $25 convenience fee.

We do NOT accept walk-ins and/or same day appointments.

Please note, all messages (voice & text) will be returned during office hours Mon-Fri from 9am-3pm (excluding holidays).

At this time, we are not able to monitor a ‘waitlist’. In the instance there is a cancellation, the site will be updated immediately. Please check the site for updated availability.

Please note that a system generated appointment reminder email is sent to the email on file 2 days and 1 day prior to appointment.

Service duration is posted and available upon scheduling your appointment. Please consider previous engagements upon scheduling as service duration cannot and will not be altered. If you are unsure of what service to book, please text prior to scheduling to determine what service(s) best suits your needs.

At Quintessential Nails, we understand that life happens and sometimes it is necessary to reschedule or cancel your appointment. 
 
However, No-Shows & Late Cancellations may impact other guests therefore, we kindly request a 48-hour notice to cancel or reschedule your appointment. Failure to provide 48-hour cancellation notice will result in a forfeited deposit or $25 cancellation fee.
 
If you are running more than 15 minutes late according to my clock, the appointment will need to be rescheduled. Tardy guests who show up within the grace period will have to accept an abbreviated service to keep the rest of the day on schedule. Please let us know as soon as possible if you're going to be late.

All services for clients under the age of 16 will require consent from parent/guardian for ANY services.

Please refrain from inappropriate conversation and/or language; this includes but not limited to use foul language/profanity, controversial topics and offensive slander.

Your service/appointment is a time of relaxation and we value your enjoyment and peace while in my care. Therefore, in the interest of health and safety, no additional guests and/or minor children are permitted in the salon unless a service is being performed. Please make every effort to find appropriate care or re/schedule your appointment accordingly.

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